Terms & Conditions — Keystera

Welcome to Keystera. By accessing or using our website, products, or services, you agree to the following terms and conditions. Please read them carefully.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

1. General Information

This website is operated by Keystera. Throughout the site, the terms “we”, “us”, and “our” refer to Keystera.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent/guardian.

3. Products & Descriptions

We aim to provide accurate product descriptions, images, and details. However:

  • Colors may vary due to screen resolution

  • Minor design variations may occur

  • We reserve the right to modify product details at any time

Keystera is not liable for misunderstanding or misinterpretation of product details by the customer.

4. Pricing & Payment

  • All prices on our website are listed in INR.

  • We reserve the right to modify prices at any time without prior notice.

  • We may offer discounts, promotions, and coupon codes which may change or end anytime.

  • By purchasing, you agree to provide accurate billing and payment information.

5. Orders & Acceptance

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per person/household

  • Reject orders showing suspicious activity or incorrect information

Order confirmation does not guarantee product availability.

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which outlines:

  • Processing time

  • Delivery timelines

  • Tracking details

  • Conditions for delivery failures

Keystera is not responsible for delays caused by courier partners or uncontrollable factors such as weather, holidays, or operational issues.

7. Returns, Refunds & Replacements

By purchasing from us, you acknowledge and agree to our Return and Refund Policy, which includes:

  • Eligibility conditions

  • 7-day return/replacement window

  • Requirement of photos and videos

  • Non-returnable products

  • Refund processing timelines

8. User Responsibilities

When using Keystera:

  • Do not misuse the website

  • Do not attempt to hack, damage, or interrupt the website

  • Do not upload any harmful or fraudulent content

  • Do not engage in behavior that violates any law or harms our brand

9. Intellectual Property

All content on this website—including text, images, graphics, logos, icons, product designs, and layouts—is owned by Keystera.

You may not:

  • Copy, reproduce, modify, or distribute our content

  • Use our trademarks without permission

  • Sell or commercially exploit any site content

10. Limitation of Liability

Keystera is not responsible for:

  • Any indirect, accidental, or consequential damages

  • Losses caused by misuse of products

  • Delay due to courier issues

  • Errors in information provided by customers

Our total liability shall not exceed the amount you paid for the product.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the accuracy, safety, or content of those websites.

Use them at your own risk.

12. Privacy

Your privacy is important to us.
By using our site, you also agree to our Privacy Policy, which explains how we collect, use, and safeguard your information.

13. Changes to Terms

We may update or modify these Terms & Conditions at any time.
Continued use of our website after changes means you accept the updated terms.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, contact:

Keystera Support Team
📧 meementerprise05@gmail.com
📞 +91 96380 67440